Recently updated on January 16th, 2024 at 06:16 am
Virgin Mobile is the largest telecommunication company in Australia. It operates mobile and internet service to the public. If you want to connect with the customer service department of Virgin Mobile, you can reach out by phone, email, through social media or traditional mail. Today, we will discuss about Virgin Mobile hours of operation.
Most Virgin Mobile stores are OPEN on these holidays
Virgin Mobile Store Weekends and NSW Public Holidays – Closed
Virgin Mobile Regular Business Hours
- Weekdays: The customer service department is open Monday – Friday: 8:30 am – 7:00 pm. The business center is open Monday – Friday: 8:30 am – 7:00 pm Sydney time.
- Weekends: The customer service department is open Saturday 9:00 am – 6:00 pm and Sunday: Closed. The business center is on Saturday: 9:00 am – 6:00 pm and Sunday: Closed. In the event a holiday falls on a weekday or weekend, Virgin Mobile is closed for business.
- Faults & technical support : Virgin Mobile’s faults and technical service are open working hours.
What time does Virgin Mobile Australia open and close?
Store hours today | Opening Hours | Closing Hours |
Monday | 8:30 AM | 7:00 PM |
Tuesday | 8:30 AM | 7:00 PM |
Wednesday | 8:30 AM | 7:00 PM |
Thursday | 8:30 AM | 7:00 PM |
Friday | 8:30 AM | 7:00 PM |
Saturday | 9:00 AM | 6:00 PM |
Sunday | Closed | Closed |
Virgin Mobile Holiday Hours
The Virgin Mobile website offer details relating to hours of operation. Customer service is closed on most public holidays. When you connect with the customer service department, you will notice the company observes Federal holidays. The holidays observed include:
Public Holidays: Closed
New Year’s Day
Australia Day
Canberra Day
Good Friday
Easter Saturday – the day after Good Friday
Easter Sunday
Easter Monday
Anzac Day
Reconciliation Day
King’s Birthday
Labour Day
Christmas Day
Boxing Day
Virgin Mobile Special Event Hours
Virgin Mobile company holds special events from time to time. You’ll have to contact the customer service department to explore the hours of special events.
Contacting Virgin Mobile to Verify Business Hours
- Phone Number: You can reach Virgin Mobile customer support by calling 1300 555 100 number directly. If you need contact sales department call 13 63 69.
- Email Contact: When you send an email to the Virgin Mobile customer service department, you will need to use this email team@virginmobile.com.au. After you send your email, you will receive a response within 24 hours.
- Mail: You can send your correspondence to the corporate headquarters here: Virgin Mobile Pty Ltd, Locked Bag 17, Royal Exchange, Sydney, NSW 1225, Australia
- Social Media: Customers can connect with the customer service department through social media using their official Facebook or Twitter page, and click on the “message” button. you will receive a response from the customer service department within 24 hours.
Resource Links
- Virgin Mobile Customer Service
- Virgin Mobile Website
- Virgin Mobile Facebook Page
- Virgin Mobile Twitter Page
FAQs
Q. What is Virgin Mobile Australia phone number?
A. Virgin Mobile Australia Phone number is 1300 555 100.
Q. Why is Virgin Mobile closing down?
A. we stopped selling Virgin Mobile plans at the end of August 2023. If you had a Virgin Mobile plan, you’ll now be on an equivalent O2 plan. While you have the same contract with Virgin Mobile, your services are now provided by O2.
Hopefully, We helped you to get some genuine hours details for Virgin Mobile .
Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!
Also Read: Qantas Business Hours
Virgin Mobile Reviews
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This is not an airline! Shop with any other company except this one! They are not serious, they despise the customer and they do not comply with the flights we buy, total disrespect.