Recently updated on February 6th, 2024 at 07:03 am
Optus is the second largest telecommunications company in Australia. It operates wholesale and retail services both directly to the public and to other companies. If you want to connect with the customer service department of Optus, you can reach out by phone, email, through social media or traditional mail. Today, we will discuss about Optus hours of operation.
Most Optus stores are OPEN on these holidays
-New Year’s Day
-Australia Day
-Good Friday
-Easter Monday
-Anzac Day
-King’s birthday holiday
-Christmas Day
-Boxing Day
Optus Regular Business Hours
- Weekdays: The customer service department is open daily 8:00 am – 7:00 pm, local time. The business center is open daily from 9:00 am to 5:00 pm, local time.
- Weekends: The customer service department is open Saturday 9:00 am – 5:00 pm and Sunday 9:00 am – 5:00, local time. The business center is closed on Saturday & Sunday. In the event a holiday falls on a weekday or weekend, Optus is closed for business.
- Faults & technical support : Optus faults and technical teams are open 24/7, all year round during working days & also public holidays.
What time does Optus Australia open and close?
Store hours today | Opening Hours | Closing Hours |
Monday | 8:00 AM | 7:00 PM |
Tuesday | 8:00 AM | 7:00 PM |
Wednesday | 8:00 AM | 7:00 PM |
Thursday | 8:00 AM | 7:00 PM |
Friday | 8:00 AM | 7:00 PM |
Saturday | 9:00 AM | 5:00 PM |
Sunday | Closed | Closed |
Optus Holiday Hours
The Optus website offer details relating to hours of operation. Customer service is closed on most public holidays. When you connect with the customer service department, you will notice the company observes Federal holidays. The holidays observed include:
- Optus Australia Store Weekends and NSW Public Holidays – open
Optus Special Event Hours
Optus company holds special events from time to time. You’ll have to contact the customer service department to explore the hours of special events.
For More Optus Australia Event Information on Click
Contacting Optus to Verify Business Hours
- Phone Number: You can reach Optus customer support by calling 133 937 number directly. If you need assistance with Business services, you will need to call 133 343. Mobile customers will need to call 1800 123 124. If you need to reach the Fixed Line Optus technical support, call 1300 300 3322. All other customers will need to call 1800 500 002.
- Email Contact: When you send an email to the Optus customer service department, you will need to use this email info@optus.com.au. After you send your email, you will receive a response within 24 hours.
- Mail: You can send your correspondence to the corporate headquarters here: Optus, Customer Relations Group, PO Box 306, SALISBURY SOUTH, SA 5106
- Social Media: Customers can connect with the customer service department through social media using their official Facebook or Twitter page, and click on the “message” button. you will receive a response from the customer service department within 24 hours.
Resource Links
FAQs
Q. How do I complain to Optus Australia?
A. If your complaint is of this nature, please call us on 133 937.
Q. What is Optus customer service number Australia?
A. 1300 300 937
Q. Who is CEO of Optus Australia?
A. Optus Australia CEO Michael is appointed Interim Chief Executive Officer and Chief Financial Officer in November 2023.
Q. what is Optus Australia Enquiries Email?
A. enquiries@optus.com.au
Hopefully, We helped you to get some genuine hours details for Optus .
Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!
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Optus Reviews
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Had amazing service from Katy, she was efficient and had answers to everyone of my questions. She made upgrading my phone an enjoyable experience, I would highly recommend her and this store to anyone who visits.